Refund policy

Effective date: April 22, 2026

Every piece at Loved Already Club is one-of-one vintage, curated and photographed individually. Because each item is unique and pre-owned, all sales are final except in the case of undisclosed defects, misrepresentation of condition, or shipping damage, as described below.

What we accept returns for

We accept return requests within 7 days of delivery for the following reasons only:

Undisclosed defects. The piece arrived with a material flaw (a tear, stain, hole, odor, or functional issue such as a broken zipper) that was not shown in photographs or described in the listing.
Misrepresentation. The piece is substantively different from what was listed — wrong size label, wrong era, wrong brand, or materially different condition grade.
Shipping damage. The piece was damaged in transit.

Because every item is one-of-one, we do not accept returns for:

Change of mind
Fit issues (please consult the measurements listed on each product page before ordering — tags, modern sizing, and vintage sizing often differ significantly)
Minor signs of wear consistent with the age of the piece and disclosed in the listing (soft fading, light pilling, hand-feel, etc.)
Care/laundering mishaps after delivery

How to request a return

Email hello@alreadyloved.club within 7 days of delivery with:

Your order number
Photos of the issue (front, back, and close-up of the defect)
A brief description of what you received vs. what was expected

We respond within 2 business days. If the return is approved, we'll issue a prepaid return label. The piece must be returned unworn, unwashed, and with all original tags and packaging intact.

Refunds

Once the returned piece is received and inspected, we issue a refund to the original payment method within 5–10 business days. You will receive email confirmation when the refund is processed. Original shipping charges are non-refundable unless the return was due to our error (defect, misrepresentation, or shipping damage), in which case shipping is fully refunded.

Damaged in transit

If your package arrives visibly damaged, please photograph the exterior packaging before opening and email us immediately at hello@alreadyloved.club. We'll file a carrier claim on your behalf and issue a replacement credit or full refund once resolved.

Exchanges

Because every piece is one-of-one, direct exchanges are not possible. If you'd like a different item, please submit a return request and place a new order separately.

Questions

Reach us at hello@alreadyloved.club. We reply within 1–2 business days, Monday through Friday.

Loved Already Club is a DBA of MESSIA INC., 16030 Ventura Blvd STE 240, Encino, CA 91436.